Business banking collections job with one of the Big 4 Banks located in the Parramatta region.
Your new company
Join an internationally recognised Bank who are committed to providing the best service and assistance to new and existing customers and businesses. The current team have a fantastic opportunity to be a part of their dynamic and supportive working environment.
Your new role
As a Business Banking Collections Officer, you will be the bank representative liaising with valued customers who are at the early stages of arrears. You will be providing excellent customer service over the phone and via email regarding over drafts, business loans, credit card arrears and will continue to build on existing customer relationships. In addition you will be required to complete administrative duties and demand letter drafting.
What you'll need to succeed
To be successful in this position you will have strong work experience in customer service with a background in collections. You will have excellent attention to detail, great communication skills and understand how to effectively manage a busy workload while keeping to a schedule. You will be representing the relationship management team, being the first communication point to early arrears, with such you will be able to manage customers and their unfortunate circumstances.
What you'll get in return
This is a 4 month position with the opportunity to become permanent for the right candidate and allows for career growth with a Big 4 Bank. The position is an immediate start with a negotiable pay rate between $26-28/hr depending on experience, working Monday - Friday, 9am to 6pm.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Zoe Casbolt now on 02 8226 9613 or [email protected]
If this job isn't quite right for you but you are looking for a new position, please contact Zoe for a confidential discussion on your career.
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