Job no: 983888

Work type: Permanent full time

Location: Sydney Olympic Park

Categories: Business Banking, Customer Service & Call Centre

Business Banking Manager

Business Banking SME

Rotating Roster between 8am to 8pm

Sydney Olympic Park

Helping lead local businesses into tomorrow

Business Banking SME is proud to support a range of small to medium sized businesses across Australia. We partner with the businesses we work with and thrive when we're embedded in our local communities. Our innovative technology solutions provide invaluable support for our clients as we help them lead their businesses into the future. Our team is energised about what we do, what we've achieved and the momentum behind where we're headed.

We're in the business of building relationships

You will be an expert at providing meaningful and proactive solutions for our clients. Through your insights, experience and expertise, along with a great range of innovative products and services, you will help move businesses forward, as well as nurturing new business opportunities. Your objective will be to make outbound calls daily, conduct thorough business reviews to uncover our clients' goals and aspirations as well as ensuring our risk management practices are appropriately implemented.

You understand the specific needs and goals of our clients and use these relationships to help them understand new opportunities. Our customers will be at the centre of everything you do. If you're passionate about local communities this is a great chance to make a real impact.

More specifically, you will:
Interacting with customers via phone, video conferencing and email to build positive relationships

Creating trust and adding value in each customer interaction

Discovering and anticipating customers financial needs through the completion of quality business reviews

Resolve and respond to client enquires and/or complaints in an accurate, timely and effective manner

Engage with internal stakeholders to build strong relationship

Assist CommBank Business Centres with portfolio growth

To help us deliver a better future for business banking you will:

Be strong in building and managing relationships to help grow our client base

Use your wealth of business banking knowledge and strong commercial acumen to drive client acquisition

Passionate and self-driven, with an eagerness to build new and strengthen existing client relationships

Be an innovative thinker to help us find new ways of moving forward

The capacity to flourish in a busy, commercially competitive environment

Our culture of inclusion

With such a diverse workforce, we understand the importance of creating and maintaining an inclusive culture where everyone feels safe and comfortable to be themselves at work. We believe in giving people a go and supporting those who want to drive their careers forward. With unmatched scope of working opportunities across the business, the only person who can hold your progress back is you.

Advertised: 17 Oct 2016 AUS Eastern Daylight Time

Applications close: 26 Oct 2016 AUS Eastern Daylight Time

5 days ago

Related jobs

Business Solutions Manager
Commonwealth Bank - Sydney, NSW

Provide a consulting service requiring collaboration between business partners, technology partners and subject matter experts to drive technology change and...Read More

3 days ago

Executive Manager, Risk In Change
Commonwealth Bank - Sydney, NSW

Reporting to the Chief Risk Officer, your role as Executive Manager will see you lead Line 2 risk oversight regarding the management of Risk in Change (RIC)...Read More

3 days ago

Analyst, Client Acquisition
Commonwealth Bank - Melbourne, VIC

A tertiary qualification in Business/Finance and/or Commerce would be desirable. Structure both general industry and property related transactions....Read More

3 days ago

Manager, Risk in Change
Commonwealth Bank - Sydney, NSW

Reporting to the Executive Manager, Risk in Change, your role as Manager will see you undertake Line 2 risk oversight relating to the management of risk in...Read More

5 days ago

Senior Risk Manager, Wealth Risk Management (12 month FTA)
Commonwealth Bank - Sydney, NSW

Relevant Graduate Diploma or Masters qualifications including in Risk or Governance is desirable. Reporting to the Executive Manager, your role as Senior Risk...Read More

5 days ago