We have a great opportunity for an experienced Client Fund Administrator to join our Melbourne team, looking after a portfolio of key corporate clients. Duties will include


Manage the relationship with all Trustee/HR/payroll contacts ensuring resolution of data and member enquiries

Responsible for day to day transactions for the portfolio – process and complete administration and fund level tasks

Processing of administration tasks and peer reviews of standard fund level tasks

Act as portfolio/fund benefit and process experts to internal teams

Maintain fund/plan documentation – fund summaries, letters, business rules and processes

Complete client reports and annual reviews in accordance with project plan

The successful applicant will be a team player with strong attention to detail and an interest in delivering high quality service. You will be passionate and willing to learn along with possessing strong professional communication skills both written and verbal. To make this role your own your will be able to demonstrate


Experience with having ownership of a portfolio of clients

Excellent numeracy (excel) skills, written and verbal communication skills

Understanding of the superannuation industry and legislation with 3+ years demonstrated experience, Defined benefit experience advantageous

Work to demanding deadlines whilst maintaining quality service standards

Ability to identify issues, escalate and to present solutions

Developed organisation skills

Mercer offers training and career development opportunities. Whatever your chosen career path, Mercer is there to support you every step of the way! We pride ourselves on hiring the best, who will in turn deliver the best possible service to our clients


This is a fantastic opportunity for someone eager to expand their career in superannuation in a challenging and busy role whilst working for a Global Organisation with over 20,000 employee’s base in more than 40 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of Risk, Strategy and Human Capital.

If this sounds like the challenge you are looking for APPLY now by clicking apply button! Or call Philippa Martin +64 9 928 3115 for a confidential chat.

******Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete background checks prior to commencement of employment


Mercer is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their gender, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity





Client Service

Primary Location


Marsh & McLennan Companies and its Affiliates

are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

5 days ago

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