Our leading industrial client is seeking for a Customer Service Representative based in the Northern Sydney area for a contract role. In this role as Customer Service Representative you will be responsible for taking inbound calls and seeking first call resolution in regards to customer enquiries and orders.
Please do not apply unless you are able to commit to over 6 months or longer. Start date will be the 31 st October. This is a fantastic opportunity in an international company, a market leader in Australia who can provide future development opportunities.
Provide exceptional customer service to all customers via telephone, email, query or fax
Provide 1st point of contact to customers within the healthcare team
Build relationships with both existing and prospective customers
Identify products/services that best suit individual needs and positively impact the customer’s experience
Identify when a query requires further escalation
Maintain and improve quality results by adhering to standards and guidelines
Achieve all nominated personal, team and centre KPI's and or targets
The successful candidate will have:
Proven track record in delivering outstanding customer service
Excellent communication skilled both verbal and oral
Ability to work as part of a team in a fast-paced environment
Be motivated , positive and reliable
Excellent telephone skills
Prior contact centre experience is highly regarded but not required.
Strong hourly rate on offer for the right candidate for one of the nation’s leading industrial organisations, apply now for this Customer Service Representative position.
You can also call Fiona on 02 8252 3122 for further information.
So don’t delay - click on ‘APPLY’ to submit your CV, I am currently shortlisting.
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Aboriginal & Torres Strait Islanders are encouraged to apply.
Reference: 2053-AD01022-T-1910 CSR
Contact: Charlie Bui
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