Our leading industrial client is seeking for a Customer Service Representative based in the Northern Sydney area for a contract role. In this role as Customer Service Representative you will be responsible for taking inbound calls and seeking first call resolution in regards to customer enquiries and orders.

Please do not apply unless you are able to commit to over 6 months or longer. Start date will be the 31 st October. This is a fantastic opportunity in an international company, a market leader in Australia who can provide future development opportunities.

Key Responsibilities:
Provide exceptional customer service to all customers via telephone, email, query or fax

Provide 1st point of contact to customers within the healthcare team

Build relationships with both existing and prospective customers

Identify products/services that best suit individual needs and positively impact the customer’s experience

Identify when a query requires further escalation

Maintain and improve quality results by adhering to standards and guidelines

Achieve all nominated personal, team and centre KPI's and or targets

The successful candidate will have:
Proven track record in delivering outstanding customer service

Excellent communication skilled both verbal and oral

Ability to work as part of a team in a fast-paced environment

Be motivated , positive and reliable

Excellent telephone skills

Prior contact centre experience is highly regarded but not required.

Strong hourly rate on offer for the right candidate for one of the nation’s leading industrial organisations, apply now for this Customer Service Representative position.

You can also call Fiona on 02 8252 3122 for further information.

So don’t delay - click on ‘APPLY’ to submit your CV, I am currently shortlisting.
If copying and pasting from word please remember to use the paste from word icon next to the ABC icon above!
Aboriginal & Torres Strait Islanders are encouraged to apply.

Reference: 2053-AD01022-T-1910 CSR

Contact: Charlie Bui

1 weeks ago

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