Reporting to the IT Manager, this vacancy requires an experienced Desktop Support professional to hit the ground running in a busy but well-structured technical team.

The right attitude here is as equally important as the technical, and excellent interpersonal skills are a must.

An average day in this position would involve responding to and managing incoming tickets, along with desk-side support, and some project work as required. Natural problem solvers and technology enthusiastic are encouraged to apply.

Required Experience:

  • 2+ years supporting end users in a Wintel environment
  • Helpdesk and Desktop support experience
  • Experience using ticketing software and familiarity with ITIL principles
  • Active Directory administration
  • Exposure to Windows 7 in a professional environment
  • Experience managing work ques and maintaining ticket hygiene Windows Server 2008 / 2012 experience will also be highly regarded, but not required.
Desired Certifications:
Tertiary qualification in IT
Windows Server Certifications (2008 / 2012) Alternative industry certifications will also be looked upon favorably

How to apply:
Please click the 'apply now' button, or for more information please contact our Melbourne office on (03) 9982 8461.

6 days ago

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