First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.
Position Description Overview
primary goal of the Infrastructure BA is to support the delivery of
Infrastructure and Data Centre projects and programs within the Global
Infrastructure Operations (GIO) organisation within First Data Corporation.
closely with Project Management, Technical Engineering, Networks and
Development teams to interpret, clarify, document and understand the
implications and aspects of technology based workstreams and projects, and to
collate and develop documentation to ensure a common understanding and
alignment across the impacted technical teams. Project lifecycles can range from a few weeks
to a year, with the Infrastructure Analyst likely to be involved in
approximately 5 active projects simultaneously depending on size.
position of Business Analyst is a mixture of the traditional Business and
Systems Analysis tasks but with a focus on Infrastructure and Operations. The
Business Analysts takes a unique role in defining or interpreting solutions
because he or she will have knowledge of both the business and the technology
needs. They will work with the Project Manager, Development teams and
Operations teams in defining the project scope and impact. The Analysts' key
role is to translate the requirements of the project and the functional spec
into a meaningful architecture and implementation document.
First Data’s high growth dynamic environment, the Infrastructure Business
Analyst is expected to develop a knowledge of global infrastructure and product
design standards and cultivate relationships with peers in other regions to
ensure that any deviations from standard design are identified and raised.
role will also provide the incumbent the opportunity to participate in other
activities of the Project team. These may include project management tasks. The
assignment of, and opportunities to be involved in these additional tasks, will
be determined by the projects assigned to the team, the available skills within
that team, and the career aspirations of the individual.
Data's primary business is the end-to end processing and settlement of EFT /
payments, and the Infrastructure analyst will be required to have a solid
understanding of this business and the systems and solutions utilised to
with the project team to ensure the best possible solution is designed to meet both
the business needs and the current technical standards.
a solid working understanding of the primary FDI systems used to deliver projects,
as well as other emerging technologies.
and maintain a knowledge of EFT related trends and issues -
and discuss opportunities with management
for, and recommend to management, process and product improvements. This
includes enhancements to Connex Advantage, other support subsystems and
utilities, new tools and utilities to improve operation, project methodologies,
and team performance.
research information on Industry changes and announcements, circulate it to
peers and lead/champion discussions on its value with peers.
independent research to improve skills in structured analysis and design –
demonstrate improved skills or undertake/lead discussions via the Business
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