Help drive process improvement and capability

  • Develop strong stakeholder relationships across the wider business
  • Collaborative and growing team

  • Work with inspirational leaders and take on engaging and exciting work within the largest technology infrastructure projects Australia has seen!

    Your role in the future:

    As Operational Capability Lead your primary role will be to ensure the operational and technical strategy delivering and supporting operational scale and system enhancements to ensure the activation and assurance of 8 million happy homes on the NBN network across multiple technologies.

    This role will diagnose and provide the operational requirements, prioritise the delivery, test and accept the OSS systems delivery into production, manage the change into the workforce operational groups whilst continuously improving the processes to drive operational efficiency. Key technologies will include FTTP, FTTB, FTTN, Wireless, LTSS and Infrastructure Services.

    As this is a strategy and scalability role the function will support and report on all programs for Activations and workforce, tracking risks, tracking progress and reporting for all projects and initiatives through to delivery.

    In this role you can contribute to:
    • The development of strong business wide stakeholder relationships and the continuous engagement of key stakeholders.
    • Driving continuous business improvement initiatives, including identify, quantify, solution development, prioritisation and implementation to improve operational performance.
    • Strategic planning and governance for Activations into Products to ensure on time delivery to customers.
    • Ensuring clear change communication into BAU streams and thorough UAT/BRT testing.
    • Developing and driving Operational Support process and IT requirements across all relevant forums.

    A bit about us:
    nbn is the team behind the design, build and operation of the nbn ™ network. Working for nbn , you’ll be part of one of the largest technology infrastructure projects Australia has seen, providing you with loads of opportunities, great flexibility, and a collaborate culture. You’ll work with inspirational leaders and innovators in their field, help take on engaging and exciting work, and seek imaginative solutions to new questions every day. We are dedicated to providing all Australians with access to the benefits of fast broadband. But the nbn ™ network is so much more than access to fast internet. A state of the art communications network helps to ensure our digital future, and give Australians the opportunity to be more productive, more creative, more efficient, and more connected – benefits we can all enjoy for decades to come, no matter where we live. A bit about you: You will have proven experience with managed workforces in Forecasting, Scheduling and Field Activities and operational technical experience in GPON, Copper, HFC and Wireless technologies. You will have strong stakeholder engagement skills, excellent communication skills – both written and verbal and experience with a strategic and scalable product, implementing change management into BAU streams. This is an exciting, wide-ranging and key role helping NBN Co to achieve and exceed its performance targets, as well as ensure that Service Activations is operating efficiently. This comes with the opportunity to help shape and ensure the organisation is prepared to scale operations to meet future growth. How to apply: If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only . nbn is a fast moving organisation with lots to deliver - so we may not always wait until the job ad expires before reviewing applications. As a result, you should submit your application as soon as possible! nbn seeks to create an inclusive and diverse workplace that is reflective of the wider communities in which it operates. nbn is building a culture where different perspectives, thinking and skills are valued, and people are supported to achieve their potential. For us, d iversity and inclusion encompasses acceptance and respect of visible and non-visible differences, and means appreciating and celebrating that every individual is unique. At nbn our people and our planet matter. We have an unwavering commitment to the wellbeing and safety of our employees so that everyone goes home safely each day and can perform at their peak to deliver the nbn ™ network. Worker Type Permanent Time Type Full time

    6 days ago

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