• Develop and lead business analysis capabilities across the agency and establish a Centre of Excellence
• Full time ongoing role based in Parramatta, salary package up to $152,482 (Grade 11/12)
• Newly created position
A division of the Department of Finance, Services and Innovation, the Office of State Revenue (OSR) is a genuinely customer-focussed organisation, dedicated to high quality customer service, excellence and innovation. We are transforming the way we do business to help make NSW great by making it easier for our customers to deal with us. We expect all of our staff to demonstrate a genuine commitment to delivering excellent customer service and we encourage the professional development of our staff.
Reporting to the Director, Business Transformation, this role will lead a specialist team in the review, creation and analysis of OSR’s business requirements, processes models and maps, service design and operational needs to identify changes that lead to business improvements and inform solutions.
To be successful in this role you must have extensive experience in applying business analysis tools and techniques as promoted by the International Institute of Business Analysis (IIBA) and related professional bodies. This includes a deep understanding of IIBA professional certifications and standards for requirements management and analysis, business analysis, process design and modelling and consulting on the analysis of systems, business or process improvement.
Your genuine leadership and management expertise will see you coach, mentor and develop a team of business analysts to establish a Centre of Excellence that partners with OSR business areas to deliver on their operational needs. You will understand our strategic priorities and direction, and articulate them to your team, to enable the realisation of OSR’s Customer Transformation Program and Strategic Plan .
You will collaborate with the Business Technology Services (BTS) business unit to deliver fit-for-purpose system solutions and the Strategy and Service Improvement (SASI) branch to promote and deliver Business Process Excellence. You will have a natural ability to engage with diverse stakeholders and teams to support collaboration, the exchange of information and manage issues to foster strong relationships and influence outcomes.
Learn more Please review the Role Description . For enquiries regarding this position, please contact Mark Geniale on 8623 3450. Understand more about the Department of Finance, Services & Innovation
Closing date 2 November 2016 [11:59PM]. Your application should include a two page cover letter and an up-to-date resume of no more than five pages which clearly details your skills and experience as relevant to this role. Applicants invited for interview will be required to complete additional assessments. There are no selection criteria to be addressed.
Salary Grade 11/12 maximum remuneration package up to $152,482. Package includes salary [$118,943 - $137,557] and employer’s contribution to superannuation, commensurate with skills and experience.
Job Status Ongoing under the Government Sector Employment Act 2013.
Apply now at I work for NSW (formerly JobsNSW). Should you encounter any technical problems, please contact their helpdesk 1800 562 679. For any questions about making your application or assistance, please contact DFSI Recruitment on 02 9372 8000.
For assistance on how to apply for a role in the NSW Public Service click here
Job reference 00004SYB
The Department of Finance, Services and Innovation (DFSI) is an EEO employer and welcomes applications from Aboriginal and Torres Strait Islander people, people from diverse cultures and people with a disability. At the DFSI,we endeavour to make roles flexible. While these roles are advertised as full time, we will consider requests to undertake the work flexibly including on a part-time or job share basis.
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