We are seeking a warm,engaging and professional individual to be a Customer Experience Specialist at our Westfield Warringah Mall location. This position will be responsible for ensuring our customers have the best possible experience while maintaining the organisation and cleanliness of the facility.
The ideal candidate would be highly motivated, friendly, have great customer service skills and have a passion for health and wellbeing.
Greeting customers as they check in and check out
Answering the phone
Utilising our online appointment software to book, check-in and check-out customers
Conducting customer orientations in float rooms
Light, but frequent cleaning of common areas
Handling and processing of payments
Additional duties as assigned
Professional, inviting and personable
2 Years customer service experience
Sales experience would be ideal
Extremely trustworthy and reliable
A keen interest in Health and Wellness
Must be able to work independently
Must reside locally and be able to work weekends and evenings.
Floating for free is a perk of this job — and also a requirement! We understand that very few people here have actually floated before, and that is not expected of job candidates. But we want you to be able to talk to our customers about it, so we will make time for you to float at least once a month.
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