We are seeking a warm,engaging and professional individual to be a Customer Experience Specialist at our Westfield Warringah Mall location. This position will be responsible for ensuring our customers have the best possible experience while maintaining the organisation and cleanliness of the facility.

The ideal candidate would be highly motivated, friendly, have great customer service skills and have a passion for health and wellbeing.


Greeting customers as they check in and check out

Answering the phone

Utilising our online appointment software to book, check-in and check-out customers

Conducting customer orientations in float rooms

Light, but frequent cleaning of common areas

Handling and processing of payments

Additional duties as assigned


Professional, inviting and personable

2 Years customer service experience

Sales experience would be ideal

Extremely trustworthy and reliable

A keen interest in Health and Wellness

Must be able to work independently

Must reside locally and be able to work weekends and evenings.


Floating for free is a perk of this job — and also a requirement! We understand that very few people here have actually floated before, and that is not expected of job candidates. But we want you to be able to talk to our customers about it, so we will make time for you to float at least once a month.

Apply Now


1 weeks ago

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