Beaumont Consulting are currently seeking Outstanding Customer Support Administrators for our client, a global leader within digital office solutions.
This role is located in Eastern Creek where you will be providing essential product support, carrying out requests for remote installations and remote connectivity Be a part of an amazing team and supportive environment!!
The main responsibilities of this role include;

Assist with all remote installation requests
Carrying out requests for relocation's for customers
Remotely connecting to networks to perform print queue setup and configuration.
Ongoing resolutions position
Consistently meet individual KPI's
To be considered for these roles you will have;

Experience in Customer Service/administration within a help-desk or IT support setting
Experience in using external servers
Experience within IT industry/technical support
High level data entry/ keyboard skills
Strong customer service and communications (verbal and written)
Self-directed and motivated/ innovative approach to conflict or issue resolution. This position is a temporary role, working Monday to Friday, and great work life balance with a competitive salary.
To apply please click APPLY NOW.

5 days ago

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