The Westport Club is seeking applications from friendly, outgoing, people-orientated candidates to fill a vacancy as a Team Leader at our Members Services Area (reception). The desired Candidate will be a skilled Supervisor / Team Leader, not necessarily from the Club industry.
The Westport Clubs mission statement is “To make a significant contribution to the quality of community life” and as the face of our club you will be expected to live this vision in all of your interactions with our customers and other staff.
Key responsibilities include providing exceptional levels of customer service to our members and guests, representing the team with enthusiasm and professionalism at all times, being up to date with all promotions, entertainment and special events throughout the Club and share this information with others, acting as a coach and mentor for your team, leading by example, sustaining a workplace culture that is fun, friendly and fresh and where all are welcome, making recommendations for improvement, maintaining a safe and healthy workplace and ensuring compliance to Club policies and other legal requirements.
Previous experience in a relevant position such as reception or customer service
RSA and RCG Certificates
Availability to work a rotating roster (flexible to work days, nights and weekends. It is essential that your available on our key trading days from Thursday through to Sunday)
Excellent people and communication skills
Demonstrated ability to think on your feet & show initiative
Previous success leading teams
Inbuilt desire to go above and beyond for your customers
Senior First Aid Certificate
Fire Evacuation/Fire Warden Training
Armed Robbery Training
Experience in hospitality or club industry
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